Signing in to Apple ID

Teachers must be signed into their Apple ID. If you are not, please follow these instructions here.

Make Sure You Are On the Correct WiFi

Make sure you are connected to the SPFStaff network, not spfbyd. You can change WiFi networks by going to Systems Settings > Wi-Fi > SPFStaff .

Make Sure Bluetooth is On

Make sure Bluetooth is enabled. Go to Systems Settings > Bluetooth > Toggle it on .

Classes Are Not Loading

If your classes are not loading or all of the iPads appear to be offline, sign out of your Apple ID and back in. This can be done from Systems Settings > Apple Account > Sign out (Sometimes this may need to be done twice).


Once you are signed in you should see the classes you have rostered in PowerSchool.

Signing in to Apple ID

Students must be signed into their Apple ID. If they are not please follow the instructions here.

Make Sure the iPad is on the Correct WiFi

Student iPads must be connected to the spfstudents network, not spfbyod. If you need to change networks, go to Settings>General > Wi-Fi > spfstudents .

Make Sure Bluetooth is On

Student iPads need to have bluetooth enabled. This can be turned on from Settings > Bluetooth > Toggle it on .

To learn more about Apple Classroom and how to use it, see Apple's documentation here.


If you have issues that are not covered by the documentation please visit the Helpdesk.

  • selfhelp/mac/applications/appleclassroomtroubleshooting.txt
  • Last modified: 2025/01/16 14:16
  • by ghamwi