Table of Contents
Apple Classroom Troubleshooting
Teacher Perspective(Mac)
Signing in to Apple ID
Teachers must be signed into their Apple ID. If you are not, please follow these instructions here.
Make Sure You Are On the Correct WiFi
Make sure you are connected to the SPFStaff network, not spfbyd. You can change WiFi networks by going to Systems Settings > Wi-Fi > SPFStaff .
Make Sure Bluetooth is On
Make sure Bluetooth is enabled. Go to Systems Settings > Bluetooth > Toggle it on .
Classes Are Not Loading
If your classes are not loading or all of the iPads appear to be offline, sign out of your Apple ID and back in. This can be done from Systems Settings > Apple Account > Sign out (Sometimes this may need to be done twice).
Once you are signed in you should see the classes you have rostered in PowerSchool.
Student Perspective(iPad)
Signing in to Apple ID
Students must be signed into their Apple ID. If they are not please follow the instructions here.
Make Sure the iPad is on the Correct WiFi
Student iPads must be connected to the spfstudents network, not spfbyod. If you need to change networks, go to Settings>General > Wi-Fi > spfstudents .
Make Sure Bluetooth is On
Student iPads need to have bluetooth enabled. This can be turned on from Settings > Bluetooth > Toggle it on .
