https://wiki.spfk12.org/ 2026-04-17T22:38:44+00:00 https://wiki.spfk12.org/ https://wiki.spfk12.org/lib/exe/fetch.php?media=wiki:logo.png text/html 2023-02-23T19:42:57+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.spfk12.org/doku.php?id=selfhelp:onetoone:ipad:troubleshooting:airportutility&rev=1677181377&do=diff Using Airport Utility to Scan WiFi Network Signal Strength First you need to download the Airport Utility from Self Service on your iPad. Once you have downloaded Airport Utility, open up Settings from the Home screen and scroll down to find Airport Utility in the list of apps. Then turn on the WiFi Scanner. text/html 2023-02-23T19:42:57+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.spfk12.org/doku.php?id=selfhelp:onetoone:ipad:troubleshooting:ipadsetuptroubleshooting&rev=1677181377&do=diff Troubleshooting the iPad Setup Process This wiki page compiles some of the most common errors we have seen when setting up an iPad. "Failed to Load Webpage" Error If you receive an error like the one below, there are two things you can try. * Start the enrollment process from the beginning. You can do this by tapping the text/html 2023-02-23T19:42:58+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.spfk12.org/doku.php?id=selfhelp:onetoone:ipad:troubleshooting:noremotemanagement&rev=1677181378&do=diff iPad Does Not Reach Remote Management During setup you should see the following screen: If you do not reach this screen and the iPad instead asks you to input an Apple ID, please open a ticket at the Helpdesk. Please include a description of the problem and your iPad's serial number. text/html 2023-03-13T19:26:05+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.spfk12.org/doku.php?id=selfhelp:onetoone:ipad:troubleshooting:studentdevicesupporthome&rev=1678735565&do=diff Student Device Support iPad * Getting Started With Your District iPad at Home * Getting Started With Your District iPad at School * iPad Maintenance Tips * Updating Your iPad * Assembling Your iPad's Case * Trouble Logging In to Your District iPad * Restoring iPad to Factory Settings * Soft Resetting Your iPad * Installing Adobe Apps on your iPad * Managing the Battery Life on your iPad * If Your iPad asks you for an Apple ID * iPad Keyboard Troubleshooting *… text/html 2023-02-23T19:42:58+00:00 Anonymous (anonymous@undisclosed.example.com) https://wiki.spfk12.org/doku.php?id=selfhelp:onetoone:ipad:troubleshooting:troubleloggingin&rev=1677181378&do=diff Trouble Logging In to Your District iPad The username for your iPad is your student's graduation year, first initial, last name and @students.spkfk12.org (e.g 25jsmith@students.spfk12.org). The password is your student's Student ID, which can be found in PowerSchool. You can get to PowerSchool at