Differences
This shows you the differences between two versions of the page.
Both sides previous revision Previous revision | Last revisionBoth sides next revision | ||
selfhelp:network:networkproblems [2023/05/03 18:33] – ronove | selfhelp:network:networkproblems [2023/12/19 18:17] – ronove | ||
---|---|---|---|
Line 1: | Line 1: | ||
- | ====== Network Troubleshooting ====== | + | ====== Network Troubleshooting |
===== Staff Devices ===== | ===== Staff Devices ===== | ||
- | On your staff Macintosh computer you should always be on the **spfstaff** network. | + | On your staff Macintosh computer you should always be on the **spfstaff** network. |
You can do this by click on the Fan icon in the upper right portion of your screen and checking to see which network is checked off. | You can do this by click on the Fan icon in the upper right portion of your screen and checking to see which network is checked off. | ||
+ | If you notice that you are regularly on an incorrect network you will need to forget that network so that you so not automatically re-join it. | ||
- | If you notice that you are regularly | + | To do this, we will first click on the Apple logo in the top left corner of the screen then select **System Settings**. |
- | To do this, we will first click on the Apple logo in the top left corner of the screen then select **System Preferences**. | + | In System Settings |
+ | {{: | ||
- | In system preferences we will select **" | + | In the Wi-Fi Pane, click on spfstaff to connect to it.\\ |
- | {{: | + | {{: |
- | In the Networking Pane we will select **" | + | You will also see a list of other networks that your computer remembers. If you have Enroll or spfbyod in the list, click on the three dots next to them and select |
- | {{: | + | {{: |
- | In the Wi-Fi pane you will see a list of networks that your computer has connected to and remembers. Please make sure that the **spfstaff** network is at the very top of the list. This will ensure that your computer | + | Click **Remove** and you will now no longer automatically |
- | {{: | + | |
- | You will also need to click **Apply** to finalize your changes. | + | {{: |
- | + | ||
- | {{: | + | |
===== Student Devices ===== | ===== Student Devices ===== | ||
Line 32: | Line 31: | ||
If you have issues that are not covered by the documentation please visit the [[https:// | If you have issues that are not covered by the documentation please visit the [[https:// | ||
+ | |||
+ | ---- | ||
+ | |||
+ | If you have issues that are not covered by the documentation please visit the [[https:// | ||
+ |