Differences

This shows you the differences between two versions of the page.

--- selfhelp:mac:cameraaccesssetup [2020/03/23 19:06] – jalves
+++ selfhelp:mac:cameraaccesssetup [2021/03/01 16:54] – [Troubleshooting] astrugatch
@@ Line 17: / Line 17: @@
 ===== Allowing Camera Access for Google Chrome =====
-- Click the Camera icon on the left side of the window and then on the right side of the window, click the box next to the Google Chrome icon to check it off.
+- Select "Privacy" and then click the Camera icon on the left side of the window and then on the right side of the window, click the box next to the Google Chrome icon to check it off.
 {{:selfhelp:mac:allowcameraaccess03.png?400|}}
+===== Troubleshooting =====
+If you are still experiencing issues with the Mic or Camera not showing up. Click on the lock next the the URL in chrome and make sure the mic and camera are set to allow in the browser as well.
+{{:selfhelp:mac:chromecameraperm.png?400|}}
 ----
-If you have issues that are not covered by the documentation please visit the [[https://helpdesk.spfk12.org|Helpdesk]].
+If you have issues that are not covered by the documentation please visit the [[https://help.spfk12.org|Helpdesk]].