selfhelp:google:chromemanualupdate [Technology Wiki]

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====== Chromebook Manual Software Update ======
[[selfhelp:google:embedyoutubedocs|embedyoutubedocs]]
**For PARCC testing Chromebooks are required to be at ChromeOS software version 57 or higher.**

If after launching TestNAV the device shows a message that the version you are running is NOT high enough you may have to manually run software updates.

To do this:

  * Power Off the Chromebook and power it back on to get back to the login screen.\\ 
  * On the login screen find and click on the button at the bottom that says **"Browse as Guest"**\\ 
{{:selfhelp:google:loginwindow.jpg?500|}}

  * In the Guest Chrome window click on the three dot menu in the upper right hand corner.\\ 
{{:selfhelp:google:guestchrome.jpg?500|}}

  * From the drop down menu select **"About ChromeOS"**. If **"About ChromeOS"** is not in the menu selection, click **“Help”** and from the sub menu select **“About ChromeOS”**\\ 
{{:selfhelp:google:guestmenu.jpg?500|}}

  * You will then be presented with a page showing your current version and a button to **"Check for Updates"**. Press check for updates. The update will run and you will be presented with a button to **"Restart"**.
{{:selfhelp:google:aboutchrome.jpg?500|}}

  * Once the restart has completed you will be up to date and able to proceed with PARCC testing.

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If you have issues that are not covered by the documentation please visit the [[https://help.spfk12.org|Helpdesk]].