selfhelp:printers:mobilityprint [Technology Wiki]

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====== Printing Using Mobility Print ======
There will be 2 sections in this guide, one for Mac and one for Windows, as the process for getting Mobility Print set up is different for each operating system.

//This process can only be carried out in district, as you will need to be connected to the **spfbyod** network to get to the resources you need.//

     * [[#Mac | Mac ]]
     * [[#Windows | Windows ]]

===== Mac =====

==== Installing Mobility Print on an Apple Device ====

The first step you will need to take to print using Mobility Print is to click on [[https://print.spfk12.org:9164/client-setup/macos.html|this]] link to download the Mobility Print installer.

Once you get to the page, click on the download button, then, once the download is complete, click on the file.

{{:selfhelp:printers:mac_download_and_install.png?600|}}

You will see the window below. Click on the file to start the installer.

{{:selfhelp:printers:install_pkg.png?600|}}

The installer will guide you through the installation process.

{{:selfhelp:printers:installer.png?500|}}

You will then be presented with a list of available printers. Select the ones you want and click "OK".

{{:selfhelp:printers:screenshot_2026-06-10_at_8.25.14 am.png?600|}}

You will probably be prompted to enter a username and password top allow the program to install. **Enter the credentials you use to login to your device**. This may not be the same as your district credentials.

{{:selfhelp:printers:installer_auth.png?500|}}

Once the installation process is complete, the printers in your building will be automatically added for you.


=== Printing ===
Once your printers are added, simply print the way you normally would. The only difference is you may be prompted to enter a username and password. **Enter the first part of your district email(you do not need the "@spfk12.org") and the password you use to login to your district email.** This is important, as if you do not have a district device this username and password may be different than the one you use to login to your device.

{{:selfhelp:printers:printer_auth.png?500|}}

==== Reinstalling Printers ====

If you delete a printer by mistake, you do not need to run through the entire process again. Simply open your Applications folder and find the "PaperCut Mobility Print Client" folder. 

{{:selfhelp:printers:papercut_mobility_print_client.png?600|}}

Inside the folder you will see some files. Click on the "initprinters" file and and printers you deleted will be reinstalled.

{{:selfhelp:printers:initprinter.png?600|}}

===== Windows =====

==== Installing Mobility Print on a Windows Device ====

The first step you will need to take to print using Mobility Print is to click on [[https://print.spfk12.org:9164/client-setup/windows.html|this]] link to download the Mobility Print installer.

Once you get to the page, click on the download button. Once the download is complete, open the file.

{{:selfhelp:printers:windows_download_and_install.png?600|}}

Once you have opened the file, run through the installation. You will get to a page that will allow you to select the printers you want to have installed on your laptop. Check the boxes of any printers you want.

**The printers you see are dependent on the building you are in.**

{{:selfhelp:printers:windows_choose_printers.png?500|}}

Once you have selected your printers, click "Next". You will be prompted to enter credentials. Your username will be the first part of your district email, **minus the @spfk12.org.** Your password will be the same one you use to login to your district email.

{{:selfhelp:printers:username_and_password.png?500|}}

Your printers will then be installed and you can print like you normally would.

----

If you have issues that are not covered by the documentation please visit the [[https://help.spfk12.org|Helpdesk]].