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start [2020/03/29 20:39] – astrugatch | start [2023/02/23 19:33] – ↷ Links adapted because of a move operation ronove |
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====== Welcome to the SPF Self Help Page ====== | <alert type="success" icon="glyphicon glyphicon-book" dismiss="true"> |
| **Check out the [[https://education.apple.com/#/home/resources|Apple Teacher]] Program for some great resources and training opportunities!** [[https://education.apple.com/#/home/resources|education.apple.com]] |
| </alert> |
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===== COVID-19 Specific Support ===== | ====== Welcome to the SPF Self Help Page! ====== |
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* [[https://teachfromhome.google/intl/en|Teach from Home - A Google Resource]]\\ | |
* [[selfhelp:covid:remotesupport|Remote Support]]\\ | <panel title="iPad and Chromebook Resources"> |
* [[selfhelp:covid:googlehangoutsmeet|Google Hangouts Meet]]\\ | |
* [selfhelp:mac:meettroubleshooting|Hangouts Meet Troubleshooting]]\\ | * [[selfhelp:onetoone:ipad:ipadsetup|Getting Started With Your District iPad at Home]]\\ |
* [[selfhelp:covid:personaltechnologysupport|Support Resources for Student Owned Technology]]\\ | * [[selfhelp:onetoone:ipad:ipadsetupatschool|Getting Started With Your District iPad at School]]\\ |
| * [[selfhelp:onetoone:ipad:ipadreset|Restoring iPad to Factory Settings]]\\ |
| * [[selfhelp:onetoone:studentdevicesupporthome|More]]\\ |
| </panel> |
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| <panel title="Apple Computers"> |
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| * [[selfhelp:mac:selfservice|Self Service]]\\ |
| * [[selfhelp:mac:applicationsfolder|Where are my Applications?]]\\ |
* [[selfhelp:mac:cameraaccesssetup|Camera Access Setup]]\\ | * [[selfhelp:mac:cameraaccesssetup|Camera Access Setup]]\\ |
* [[selfhelp:mac:flashplayersetup|Flash Player Setup]]\\ | * [[selfhelp:mac:applehome|More]]\\ |
* [[https://www.spfk12.org/cms/lib/NJ50000526/Centricity/Domain/1076/EM%20Online%20Tech%20Support%20for%20Families.pdf|Everyday Math Troubleshooting]]\\ | |
* [[selfhelp:mac:homeinternetspeedtest|Home Internet Speed Test]]\\ | |
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| </panel> |
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===== Topics ===== | <panel title="Classroom Technology"> |
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==== Network ==== | * [[selfhelp:classroomtech:elmo|Elmo Setup]] |
| * [[selfhelp:classroomtech:connectortypes|Connector Types]] |
| * [[selfhelp:classroomtech:soundsystem|Sound System Setup]] |
| * [[selfhelp:classroomtech:classtechhome|More]] |
| </panel> |
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| <panel title="Phone System"> |
| * [[selfhelp:phones:gettingstarted|Getting Started with your Phone]] |
| * [[selfhelp:phones:voicemailsetup|Setting up Your Voicemail]] |
| * [[selfhelp:phones:teachervoicemail|Teachers Accessing Voicemail from Classroom Phones]] |
| * [[selfhelp:phones:start|More]] |
| </panel> |
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| <panel title="Network"> |
* [[selfhelp:network:byod|Connecting to the BYOD network]]\\ | * [[selfhelp:network:byod|Connecting to the BYOD network]]\\ |
* [[selfhelp:network:networkproblems|Network Troubleshooting]]\\ | * [[selfhelp:network:networkproblems|Network Troubleshooting]]\\ |
* [[selfhelp:network:ovpnremoteaccess|OpenVPN Remote Access]]\\ | * [[selfhelp:network:ovpnremoteaccess|OpenVPN Remote Access]]\\ |
* [[selfhelp:network:networkhome|More]]\\ | * [[selfhelp:network:networkhome|More]]\\ |
| </panel> |
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====Google Services==== | <panel title="Google"> |
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* [[https://support.google.com/|Google's Support Page]]\\ | |
* [[selfhelp:google:classroom|Google Classroom]]\\ | * [[selfhelp:google:classroom|Google Classroom]]\\ |
* [[selfhelp:google:drive|Google Drive]]\\ | * [[selfhelp:google:drive|Google Drive]]\\ |
* [[selfhelp:google:gmail|Gmail]]\\ | |
* [[selfhelp:google:extensions|Chrome Apps & Extensions]]\\ | * [[selfhelp:google:extensions|Chrome Apps & Extensions]]\\ |
* [[selfhelp:google:oldpassword|Chromebook asking for Old Password]]\\ | |
* [[selfhelp:google:googlehome|More]]\\ | * [[selfhelp:google:googlehome|More]]\\ |
| </panel> |
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| <panel title="PowerSchool"> |
====Apple Computers==== | |
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* [[selfhelp:mac:selfservice|Self Service]]\\ | |
* [[selfhelp:mac:applicationsfolder|Where are my Applications?]]\\ | |
* [[selfhelp:mac:keychaintroubleshooting|Troubleshooting the Keychain]]\\ | |
* [[selfhelp:mac:managingstorage|Tips for Managing Your Storage]]\\ | |
* [[selfhelp:mac:sharingencrypteddocs|Sharing Encrypted Documents]]\\ | |
* [[selfhelp:mac:cameraaccesssetup|Camera Access Setup]]\\ | |
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==== PowerSchool ==== | |
* [[selfhelp:powerschool:psadmin:psadminstart|PowerSchool for Administrators]]\\ | * [[selfhelp:powerschool:psadmin:psadminstart|PowerSchool for Administrators]]\\ |
* [[selfhelp:powerschool:psteacher:psteacherstart|PowerSchool for Teachers]]\\ | * [[selfhelp:powerschool:psteacher:psteacherstart|PowerSchool for Teachers]]\\ |
* [[selfhelp:powerschool:psparent:psparentstart|PowerSchool for Parents]]\\ | * [[selfhelp:powerschool:psparent:psparentstart|PowerSchool for Parents]]\\ |
| * [[selfhelp:powerschool:psstart|More]]\\ |
| </panel> |
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==== Accounts & Passwords ==== | <panel title="Accounts and Passwords"> |
* [[selfhelp:accounts:adaccount|Primary Account]] - Computer, Email, BYOD network, Website, Rubicon & HelpDesk | * [[selfhelp:accounts:adaccount|Primary Account]] - Computer, Email, BYOD network, Website, Rubicon & HelpDesk |
* [[selfhelp:accounts:newuser|Setting New User Passwords]] | * [[selfhelp:accounts:newuser|Setting New User Passwords]] |
* [[selfhelp:accounts:pwdmgmt|Password Management]] | |
* [[selfhelp:accounts:namechange|Name Changes]] | |
* [[selfhelp:accounts:passwordsecurity|Password Security]] | |
* [[selfhelp:accounts:accountshome|More]] | * [[selfhelp:accounts:accountshome|More]] |
| </panel> |
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==== Printing ==== | <panel title="Printing"> |
| * [[selfhelp:printers:installing|Installing District Printers]] |
* [[selfhelp:printers:stewart|Printer Troubleshooting]]\\ | * [[selfhelp:printers:stewart|Printer Troubleshooting]]\\ |
* [[selfhelp:printers:installing|Installing District Printers]] | |
* [[selfhelp:printers:printtopdf|Save Paper & Print to PDF]] | * [[selfhelp:printers:printtopdf|Save Paper & Print to PDF]] |
* [[selfhelp:printers:scantoemailxerox|Scan to Email on Xerox Copiers]] | |
* [[selfhelp:printers:printerhome|More]] | * [[selfhelp:printers:printerhome|More]] |
==== Classroom Technology ==== | </panel> |
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* [[selfhelp:classroomtech:elmo|Elmo Setup]] | |
* [[selfhelp:classroomtech:projector|Projector Setup]] | |
* [[selfhelp:classroomtech:soundsystem|Sound System / FrontRow Setup]] | |
* [[selfhelp:classroomtech:summertechtips|Summer Tech Tips]] | |
* [[selfhelp:classroomtech:classtechhome|More]] | |
==== Blackboard Website ==== | |
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* [[selfhelp:website:helpfulpagetypes|Helpful Page Types]] | |
* [[selfhelp:website:updatingmainteacherpage|Updating Your Page]] | |
* [[selfhelp:website:websitehome|More]] | |
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====Requesting Help==== | |
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* [[selfhelp:helpdesk|Getting Help from the Tech Department]] | <panel title="Requesting Help"> |
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| * [[selfhelp:techdept:helpdesk|Getting Help from the Tech Department]] |
| </panel> |
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If you have issues that are not covered by the documentation please visit the [[https://helpdesk.spfk12.org|Helpdesk]]. | If you have issues that are not covered by the documentation please visit the [[https://help.spfk12.org|Helpdesk]]. |