Differences

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--- selfhelp:onetoone:ipad:maintenance:ipadreset [2023/02/23 19:42] – removed - external edit (Unknown date) 127.0.0.1
+++ selfhelp:onetoone:ipad:maintenance:ipadreset [2024/05/07 13:57] – astrugatch
@@ Line 1: / Line 1: @@
+====== Restoring iPad to Factory Settings ======
+This wiki page encompasses the following OS versions:
+    * [[selfhelp:onetoone:ipad:maintenance:ipadreset#iPadOS_14|iPadOS 14]]
+    * [[selfhelp:onetoone:ipad:maintenance:ipadreset#iPadOS_15_and_16|iPadOS 15 and Up]]
+==== iPadOS 14 ====
+To begin resetting your iPad, locate the **Settings** icon.
+{{:selfhelp:onetoone:settings.png?500|}}
+Then, tap on **General** and **Reset**.
+{{:selfhelp:onetoone:general_reset.png?500|}}
+Finally, tap on **Erase all Content and Settings**.
+{{:selfhelp:onetoone:erase_all_contentsand_settings.png?500|}}
+Once the iPad has finished resetting you will need to run through the initial setup again. You can find instructions on setting up your iPad at home on our [[selfhelp:onetoone:ipad:maintenance:ipadsetup|Getting Started With Your District iPad at Home]] page. If you are setting up your iPad at school, try [[selfhelp:onetoone:ipad:maintenance:ipadsetupatschool|Getting Started With Your District iPad at School]].
+==== iPadOS 15 and Up ====
+To begin resetting your iPad, locate and open the **Settings** application.
+{{:selfhelp:onetoone:settings.png?500|}}
+Tap **General** and then **Transfer or Reset iPad.**
+{{:selfhelp:onetoone:ios15_transfer_or_reset_ipad.png?500|}}
+Tap **Erase All Content and Settings**.
+{{:selfhelp:onetoone:ios15_reset_content_and_settings.png?500|}}
+Press **Continue** and enter your passcode.
+{{:selfhelp:onetoone:ios15_erase_this_ipad.png?500|}}
+Once the iPad has finished resetting you will need to run through the initial setup again. You can find instructions on setting up your iPad at home on our [[selfhelp:onetoone:ipad:maintenance:ipadsetup|Getting Started With Your District iPad at Home]] page. If you are setting up your iPad at school, try [[selfhelp:onetoone:ipad:maintenance:ipadsetupatschool|Getting Started With Your District iPad at School]].
+----
+If you have issues that are not covered by the documentation please visit the [[https://help.spfk12.org|Helpdesk]].